“I’ve always been big into giving back to the community.”
Soon after entering the business at 23, Franklin caught the attention of industry veterans. William Bass, past president of the North Carolina Association of REALTORS®, says her dedication, education, professionalism, and volunteer work have helped her overcome age bias. Franklin’s broker-owner, Alice L. Mosteller, also lauds her as “a gifted young lady with a bright future in the real estate industry.” The financial proof: The two-person team she manages closed $10 million in sales last year.
The joys of leadership: Franklin likes association work because it allows her to learn and educate others, she says. Last year she was president of the Haywood County Board of REALTORS®. She’s also active in community service and on a local economic development committee, which has produced some relocation business for her team.
Customer service maven: After a contract’s signed, Franklin calls clients daily to ensure a smooth transaction. She maintains contact through regular postcards and newsletters and an annual appreciation party for past clients and colleagues.