I’m big on attending home inspections. There is something new at every inspection, and learning from each one only serves to better prepare me for the next one. My aim is to stay ahead. I hate surprises, and the best way to minimize them is to be thorough and be prepared. Most recently, I completed a Smart Home Technology certification. Smart-home tech is such a hot topic in the Atlanta market. For generating business, I send digital marketing pieces often, but I have a strict “five handwritten notes a week” rule, too.