"My grandpa said the Lord gave you two ears and one mouth for a reason. I listen to my customers, my agents, and my peers. If you are ever looking for ways to improve yourself: You just have to listen. I take any opportunity to visit with successful people. Not just REALTORS®, but people from all walks of life. By surrounding yourself with dynamic people, you can glean from their experience and knowledge. Not every seminar or webinar or book will revolutionize your business overnight, but if we, as individuals, constantly seek ways to improve, we will undoubtedly continue in that direction."