Tip: Don’t waste energy on frustration and disappointment. Keep your head up and move on.
A positive attitude makes all the difference for Raejean Belsaguy, a salesperson with Century 21 Cal Oaks Realty in Murrieta, Calif. “You can’t let problems with one client affect relationships with others.” Her positive approach and high energy helped her close $8.1 million in sales in 2001.
Belsaguy says her personal touch helps propel her to success. She straps on her inline skates to deliver marketing materials in person and touch base with prospects. “Sometimes people look at me as if to say, ‘What are you doing?’” she says, “but I think people appreciate that I’m out there doing it myself.”
Keeping a cheerful disposition isn’t always easy. Recently, a seller asked her to reduce her commission because she sold a house too quickly. Belsaguy convinced the seller to pay her the full commission by pointing out that it was a good thing to find a buyer quickly—and bringing in the buyer constituted just part of her job.
Belsaguy says she enjoys working with sellers, but she really loves finding buyers their dream home. “It’s a good feeling to go out and help people, then give them their keys and say, ‘Welcome home.’”