Doug Malouf is a real estate speaker and trainer. You can reach him at Dougmal Training Systems International, 6 Flinders St., North Wollongong, New South Wales 2500, Australia. Telephone: 042/26 2111; Fax: 042/27 2545.
The three most important selling words are trust, integrity, and value. Burn them into your brain. Build these image-making concepts into everything you do.