Shannon has been an Austin-based REALTOR® and broker since 2005, and is the author of the book for real estate professionals: Your Key to Open House Success. Visit her site at www.ShannonEnsor.com.
When I felt threatened at an open house, I was on high alert internally but remained professional on the outside. Not letting on that I was scared may have actually kept the situation from getting worse.
Buyers may wonder why they should pay for a home inspection when they can get specialists to point out trouble spots for free. As a real estate professional, your duty is to educate.