Does Your Client Want to Dump You?

November 22, 2011

Sometimes a relationship between a home seller or buyer and a real estate agent can turn sour. One of the most common reasons? Poor communication, Jennifer A. Chiongbian, a broker with Rutenberg Realty in New York City, told

Unresponsive agents "plagues our industry," says Chiongbian.

You may have a hunch that your client is starting to lose confidence in you. "Most agents know when the seller doesn't like them or doesn't want to deal with them any longer as their real estate agent," Joe Adkins, owner of The Realty Factor in Altamonte Springs, Fla., told "So if the seller asked nicely and explained the reasons why they want to cancel the listing contract, most real estate agents would honor their request. I know I have in the past."

If you’re going to cancel an agreement, be sure to do it in writing to avoid any misunderstandings later on if the house does end up selling, experts suggest. 

But before you throw in the towel, realize that sometimes the relationship can still be salvaged. 

"Good agents, companies and brokers will discuss solutions based on market data to resolve the client's queries," Jerry Grodesky, owner of Farm and Lake Houses Real Estate in Buckley, Ill., told Solutions may include everything from price reductions, open houses, or doing more marketing on the home. 


Source: “How to Dismiss Your Real Estate Agent,” (November 2011)

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