Solutions for Your Toughest Legal Challenges

November 4, 2018

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If you’re not laser-focused during a real estate transaction, many things can go wrong, setting your clients up for disappointment. From managing emotional relationships with stressed customers to ensuring your marketing complies with legal rules, we gleaned the best tips from the REALTORS® Conference & Expo in Boston for navigating sticky situations in your business.

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One Surefire Way to Calm an Angry Client

Have you ever had a client become agitated and emotional or even scream at you? Odds are if you haven’t already, you will at some point. This psychological method will help you disrupt a negative train of thought in a respectful way and let your customer know you’re listening.

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Co-Marketing Tips for Following RESPA Rules

Have you given or accepted gifts from mortgage lenders, title companies, closing attorneys, or other settlement service providers? If those gifts are in exchange for referrals, then you’re breaking the law. Find out what constitutes something of value and whether it’s considered a referral.

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How to Work With the Marijuana Industry

More than half of states currently have a regulatory plan to decriminalize marijuana possession and sales, prompting pot businesses to pop up all over the country. And entrepreneurs in this new market need partners in commercial real estate. But doing business with pot providers is risky.


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Making Accommodations for Assistance Animals

As a property manager, you’re required to accommodate service and comfort animals in housing. But there are rules you can impose to protect yourself, your building, and other tenants who may question your policies. Learn what federal laws say about your responsibilities.

Manage your risk

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Brokers Reveal Their Top Legal Concerns

At a roundtable discussion during the conference, brokers from across the country highlighted top issues affecting their companies, including the growth of pocket listings and ethically handling multiple offers and “coming soon” listings.