A Quarter of Americans Are Having Connectivity Issues
April 9, 2020
A strong signal is more important than ever as more people work remotely. But a new report finds that 28% of Americans are having issues with either cell or internet connectivity, at a time when more than 10 million U.S. employees are working from home due to the COVID-19 pandemic.
It’s not surprising, then, that 33% of newly remote employees report they are getting less done at home, according to the survey of 1,000 consumers from Waveform, a cell phone signal booster firm. On the flip side, about a quarter of remote workers say they’re getting more done by working from home.
Nearly 16% of Americans reportedly are having issues with internet connectivity on a daily basis, and 12.5% report experiencing a poor or very poor cell signal reception in their home.
Regardless of any connectivity woes, 60% of Americans new to remote working say they prefer working from home and nearly 49% wish they could do so permanently.
How to Strengthen a Signal
For a stronger Wi-Fi signal, make sure there are no or few obstructions between the router and the device. Wi-Fi signals can be partially absorbed or even completely blocked by walls, duct work, furniture, home appliances, and people, according to NetSpot, a site for WiFi troubleshooting. Also, eliminate bandwidth hogs, like video chatting or streaming on multiple devices, when connectivity slows.
Also a big culprit slowing connections: There also could be a router capacity issue as more people are home. The router may need to be upgraded. Get more tips on boosting your Wi-Fi.
- Make sure your cell phone battery isn’t low.
- Make sure you’re holding the phone so that the antenna isn’t blocked. Hold the phone in an upright position and, if a bad signal persists, try to hold it or lift it from the bottom using the tips of your five fingers.
- Toggle airplane mode. For example, on an iPhone with no service, go to Settings -> General -> Airplane Mode. Turn airplane mode on, wait for 5 seconds, and turn it off again, to see if cell phone service reconnects to a closer cell tower, Signalbooster.com suggests.
- When in doubt, restart your phone.
“Millions of Americans Are Working From Home With Unreliable Cell Signal and Internet,” Waveform.com (April 2020)
Updated: January 22, 2021