Motivation & Personal Growth: What's Your Favorite Motivational Book?

January 1, 1996

The Seven Habits of Highly Effective People, by Stephen R. Covey, Simon & Schuster Trade, 1989

REALTORS® can benefit from this book because it teaches us to be proactive rather than reactive--to come up with the idea first instead of waiting for the other guy. Our company is attempting to apply this lesson, particularly in the area of technology. —Janice Miller, gri, Broker-owner, ERA--First Advantage, Evansville, Ind.

The Seeds of Greatness: Best-Kept Secrets of Total Success, by Denis E. Waitley, Pocket Books, 1988

This book helped me think more clearly. It taught me to look within myself for the solutions to problems instead of depending on others to solve problems for me. It also reminded me that sales are made through personal communication and emotion. If you want to sell a house, you first have to develop a personal relationship with a potential buyer.— Rick Smith, Associate broker, Coldwell Banker--Bob Yost Inc., York, Pa.

Raving Fans,by Kenneth Blanchard and Sheldon Bowles, Williams, Morrow & Co., 1993

Having satisfied customers isn't good enough in the highly competitive business world of the '90s. Today you have to give such exceptional service your customers literally rave about you. You have to go that extra mile and convince them you're a cut above everyone else.— Sandi Pressley, Sales associate, RECA--Better Homes and Gardens, Albuquerque, N.M.

What motivational speaker has inspired you most?

Michael Phillips, 1995 National Easter Seals' Child Representative

Here's a motivational speaker who doesn't try to pump you up by using other people's quotes. He's the real thing--a 9-year-old coping with cerebral palsy. No complaints. He's just living, and having a ball in the process. He practices martial arts even though he has to walk with crutches.— Steven David, CRB, President, Century 21--Tri-City Realty, Fort Lauderdale, Fla.

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