Becoming an “agile” salesperson requires rejecting old routines as “the way you must always do things.”

Communicating with your customers may be faster and simpler via text message, but there are certain times during the transaction when they need to hear your voice.

Past clients aren’t the only sources who can send you lucrative business. Learn how to foster relationships with colleagues and get them to send their clients your way.

When a bad experience or uncertainty about the future sets buyers or sellers on edge, you can help restore their sense of control.