Surveys can fuel ideas for new service offerings to help you improve your selling skills and fix problems that you didn’t even know existed. But in order to gain value from customer feedback, you have to know what to ask and how to ask it.
By finding common ground with prospects and understanding each person’s unique needs, you can forge strong relationships that go far beyond a single transaction. The key is to resist temptation to judge prospects or assume you know what they want.
The way you treat your money will determine how money treats you. Your actions and attitudes about money will shape your financial health, your retirement plans, and your overall happiness. So, how strong is your relationship with money?
You’ll inevitably work with a grieving client at some point in your career. It’s important to understand the five stages of grief so that you can better understand what is motivating your client's decisions and help them keep the deal on track.
Here are seven phrases that that can negatively affect the outcome of your conversations, along with some better alternatives. By paying close attention to the words you choose, you're taking control of your relationship with clients.
Now is the time to turn challenges into opportunities to show how skilled you are in marketing a property, attracting buyers, and negotiating a successful deal. Now is the time to build trust by educating buyers on current market trends and by helping them stay calm.