Make Time to Lead by Delegating Tasks
TIP: Push each function as far down the hierarchy as possible. If you can get something done 70 percent as well as you could do it for 30 percent of the cost, it makes good business sense to consider the compromise. —“Learn to Be a Master Delegator!” Joseph P. Klock, Real Estate Today , March 1995
It’s all too easy to get bogged down in the day-to-day activities of running a brokerage and fail to do the strategic thinking and training that will make the company a success--especially for new brokers without experience managing a company.
Delegation: Tips on Letting Go
It's hard for entrepreneurs to rely on others, but delegation identifies you as a leader. It improves your productivity and frees up time to focus on how best to achieve the organization's goals. Use these tips to become better at delegation.
- Decide what to delegate. List your typical daily activities, and determine what items you must personally complete. Then eliminate needless tasks, and delegate whatever is left.
- Provide a mix of tasks. Don't delegate tasks simply to avoid them. Delegate not only mundane tasks, but good ones as well. Challenging assignments give your staff an opportunity to learn, grow, and increase their value to the company.
TIP: Delegate more than you want to, earlier than you need to.—Sarah Gracie, “Delegate, don’t abdicate,” Management Today, March 1999
- Delegate to the right people. Assess your staff members’ attitude and capabilities, and choose the right person for each job.
- Explain tasks thoroughly. The time it takes to teach someone else to do the job is far less than you'd spend over time doing it yourself. Make sure the person understands what needs to be done.
- Don't expect perfection. Delegation requires an acceptance of risk and tolerance for failure. Give people permission to make mistakes. Consider delegation a learning opportunity, not an excuse for finger pointing.
- Assign responsibility. Give delegates authority to make decisions and develop judgment, and inform all staff which tasks have been delegated.
- Don't relinquish responsibility. Create a procedure for monitoring progress on tasks that you have delegated and establish checkpoints so you can make sure workers are on the right track.
- Assess progress. Determine how often or at what points you will require a progress report. What information will you want? Should it be in written form or in a short face-to-face meeting?